Hey there! At Mirabijou, we’re not just another online store—we’re a small team of jewelry lovers who genuinely care about your experience. Ever since our founder, Sarah, started this journey from her tiny apartment in Boston, one thing hasn’t changed: we read every single email. Seriously, Sarah still replies to many herself, often with a cup of tea in hand!
Got a question about that emerald ring? Not sure about sizing? Or maybe you just want to share how much you loved your recent purchase—we’re all ears. Honestly, some of our best product ideas came from casual customer chats. (That adjustable bracelet everyone loves? Thank Linda from Ohio for that suggestion!)
P.S. Need help ASAP? Try our live chat during business hours—look for the little gem icon in the corner! Fun fact: Our chat isn’t outsourced. You’ll always talk to someone who actually knows our jewelry inside out.
Maybe you’re thinking, "It’s just jewelry—how complicated can it be?" Well, let me tell you about the time a customer asked if our pearls could survive her scuba diving hobby (they can, by the way). No question is too quirky! Plus, we’ve got secret early access for loyal customers who stay in touch. Just saying.
So go ahead—drop us a line, give us a call, or even send a carrier pigeon (okay, maybe not that last one). We promise your message won’t disappear into some corporate void. After all, you’re why we do this!
$